First of all, there is no way to import data from a Desktop Product to Turbo Tax Online. With this said, was the support person you spoke to able to help you navigate to the spot to where you could enter your investment sales? If so, I have a suggestion on how to report this.
- Once you are beginning to report your investment sales under stocks and bonds, in the description field, enter personal items from form 1099K. The program will allow you to enter the full content of the text.
- Enter the information the screen calls for such as cost basis, proceeds, when you sold the items listed on the 1099K (if listed), holding period etc. This will give you a accurate capital gains summary.
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