The 5498-SA is not required to be sent to you until after the original due date. This is because nothing on the 5498-SA is required to be entered into TurboTax (you should have gotten all the necessary information in other ways), and besides, you might be changing your 2019 information up until the due date in 2020 - so why make the HSA custodian issue a 5498-SA just to have to change it for actions out of their control?
Good luck with the payroll department at DFAS...there has to be someone there who understands how to complete a W-2, although it is likely done by an outside payroll processor, so if you can get their contact info, you might have a better chance of talking to someone knowledgeable.
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