@AmyC it appears you are confirming that none of the feedback from this thread is being shared back with the engineering/product teams. I’ve been a long time customer but this (and another issue) encountered this tax year is really making me rethink how I handle my taxes moving forward.
I have filed my 2020 return already but it just upsets me that TurboTax product seems to not be making much effort at addressing this issue and many customers may be overpaying taxes due to it. The whole point of an application like TurboTax is to allow the average user to not have to understand the underlying tax laws and forms as deeply as would otherwise be needed. I did provide this comment when filing — I will check next season to see whether the issue is fixed before choosing a product.
Is there a list of “known issues” for each tax year that customers can check so that they can be aware of these issues ahead of time? Is this issue listed?
