@NCperson- It looks like I will have to follow the TT's help instructions to get around this problem. Thanks for sharing the link to the bug and for helping through this. I will use the TT's instructions for now.
To answer your questions, my original loan amount was $824,500. Home was purchased on 2/23/2017. The original loan was paid off via re-finance. I have never taken out home equity loan (HELOC) or never taken cash out of this property.
