jtax
Level 10

Deductions & credits

Well perhaps we should both move on. But you are awfully quick to make absolute pronouncements about a code base you have never seen. Parts of the code base may be almost 30 years old. You say it would take 30 minutes to fix and that might be the case. But I can easily envision it to be much harder to change some fragile code. Hard-coded numbers, duplicated in multiple places, lack of test coverage for a niche feature, etc. Also they probably need to design the solution (add 47 more lines to the form as you suggest) or perhaps create a second form for the extras. What about the stuff that is below the current 3 entries ... would anyone would scroll down? Then they have to fix the tax payments worksheet, the interview, return review, and make sure the efile routines and all states pull out the right totals. Some code structures could make this a one-line change. Others might require substantially more effort.

 

My point is neither you or I know TT's development issues. We simply cannot make a statement like it'll be trivial to add 47 data fields. I choose to be humble about this kind of criticism. I wish TT (and other vendors) would get to my (seemingly easy to fix) issues but I have done this stuff and run development groups for a long time and know it is not always as easy as it looks from the outside. 

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