Deductions & credits

@SharonLouise

I reviewed the investigation and I may have been able to recreate your issue in TurboTax Online Deluxe.  The steps that I followed are these:

• Within itemized deductions, change cash charitable contributions to $1 to make sure that the return uses the standard deduction.
• At the screen Charitable Contributions under CARES Act, delete the $300 charitable contribution (not change to $0).
• Run Federal Review and pass.
• Within itemized deductions, restore cash charitable contributions to their correct amount.
• At the screen Based on what you told us, TT gives me standard deduction.  I can change it to itemized using the Change my deduction button. 
• However, the Based on what you told us screen does not reflect that I made the change.  And it does not reflect the change.  That is what the investigation said happens.
• The reason that it insists on the standard deduction can be found on the next screen.  The Charitable Contributions under CARES Act is displayed using the amount of the cash donation that I had just entered.
• However, at this screen, I deleted the entry (not change to $0).
• I am able to run Federal Review and pass.
• The tax return itemizes deductions in the amount of $12,342 with no charitable contribution on line 10b of the 1040.  Schedule A reflects the full cash charitable contribution.