SAW15317
New Member

Deductions & credits

So I am working with the CD version of the Home & Business Turbotax and when I click on the Medical expenses section to update the information I get a blank white page. I had the same thing happen when I needed to enter the Estimated Taxes I paid in 2020. I know from experience that I can switch to the Forms Mode to enter information, but I find it rather odd that my screen is blank white....zip...zilch...nada

 

When I look in the Forms Mode I see a section about entering prescription medications but I don't see the question about OTC medications that I paid for (these are meds that used to be prescription but now are OTC).  Any suggestions on how the Step by Step questionaire can be accessed? I tried going up to the Edit button to see if I can access it that way and no luck.