If the 2019 distribution was rolled over, it should not be listed as a distribution in the Saver's credit calculation. But since you say that TurboTax included the amount, meaning you did not enter it, it makes me wonder if the distribution was properly reported in 2019. You should check that because it sounds like the 2019 distribution was treated as a taxable distribution and not a roll-over. If you did not roll over the full amount, the taxable portion you kept would reduce the amount of your Saver's Credit.
However, it is possible that even if you remove the distribution amount you see there that the Saver's credit will still be zero. It’s a non-refundable tax credit which means it can’t reduce the amount of tax owed to less than zero. You could have other tax credits that already reduce your tax liability to zero. Look on Line 24 of your Form 1040 to see what your total tax is.
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