I am an international student. I cannot file tax through SprinTax as I am considered U.S. resident (2014- 2021). I don't have SSN so TurboTax don't allow me to file tax

TurboTax also said "If you are an international student and need to file Form 1040-NR, you will not be able to use TurboTax. " I contact SprinTax about this matter but they keep tellling me to use TurboTax