hrd241
New Member

Deductions & credits

Thank you for your response. It does not resolve my issue. 
1) my internet is good and it’s not a cache problem (I have even tried it on multiple machines) 

2) I know how to complete the form. The issue is after I have completed it when I go to review it has not saved. 
3) I am aware I need to compete this form as I have done for the 3 previous years. 

Please let me know a solution as to why this form is deleting the information I enter. 
This seems to be an issue for a lot of people. 


The issue is: I complete the form. But then when I go back to review what I put, all the answers default back to no as if I never entered any information. I have now filled the form out 10 times with no success. 

I would appreciate a response on this quickly as I need to file my return ASAP.