SharonLouise
Returning Member

Deductions & credits

Here's the glitch, and I've spent all afternoon trying to get it fixed including two plus hours with TurboTax reps.  My federal itemized deductions are $12,342.  I want to use itemized deductions and the screen shows that I am.  However somewhere between that screen and the final return it has changed to the standard deduction.  This mostly likely was caused because the standard deduction is $12,400 and the charitable contribution allowed in addition to that is $300 making the total deduction $12,700 instead of $12,432.  Understandable EXCEPT that in Oklahoma I have to use the same method as the federal return and the Oklahoma standard deduction is $6,350.  So instead of getting to take a $12,342 deduction on the Oklahoma return I'm only allowed the $6,350.  The Turbotax reps I've spoken with assure me that itemized deductions are being taken but when I downloaded the federal return (after paying of course) there is no Schedule A and the standard deduction is showing on the return.  To add insult to injury the last rep I spoke with tried to transfer me to a tax advice consultant and I was disconnected during that process.