Deductions & credits

Hello, @ReneeM7122 @MaryM428 

Yep, this is not working.  I have tried several ways to get past the "1040/1040SR" wks to no avail. I even tried deleting the form and it is still there like a bad dream.  I have cleared my browser history several times.  The only other option I see is to clear and start over? 

Thank you,

Teresa M.