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Deductions & credits
I also received this error and got in a loop. I tried all the tricks listed here without success. In my case, I had a charitable contribution that showed up on my W-2. I originally added it to the income section (there is a place for contributions made directly from your paycheck). I finally removed it from the income section and added it to the Deductions and Credits section instead. This worked for me.
March 21, 2021
1:08 PM