Before starting the trace,
- Try calling the IRS at 1-800-829-1040 Monday through Friday 7 AM - 7 PM.
- You may need to get a Taxpayer Advocate to be your voice at the IRS. However, many local offices have staff working remotely right now. For more information, see: Topic No. 104 Taxpayer Advocate Service – Your Voice at the IRS.
- By returning the checks certified mail and by having proof that the checks were returned, you will better be able to get them reissued.
Then, if necessary, begin the process of the trace. For more details, see: Economic Impact Payment Information Center — Topic F: Payment Issued but Lost, Stolen, Destroyed or ...
