Thank you so much! I spent over an hour on the phone and your advice was far more helpful than what they could tell me.
I used the letme tool and unchecked Tuition and Fees Deduction and checked the Lifetime Learning Credit, but it's still only applying the Tuition and Fees Deduction. So my refund amount didn't change. There must be some bug with the software... are there any other steps I could try? Should I just start over?
