Deductions & credits

I sold a home and paid down the mortgage on primary home, then refinanced the balance on the primary home.  The loans were with the same lender.  TurboTax deluxe crashes every time after I enter amounts on the screen asking for end of year balances and paid off dates.  It crashes whether I enter the data on separate 1098's or in a combined 1098.

Both homes were primary residences. It took a year to sell the first home.