I have total Itemized Deductions of $29,697 (joint tax return with my wife), yet Turbotax selects the Standard Deduction of $24,800. Tried overriding but cannot. Why?

Why is TT defaulting to the Standard Deduction for our joint return when the itemized expenses for Schedule A are nearly $5K more? TT is not allowing me to select Itemized Deduction to override either. Very strange.