Deductions & credits

The higher of 2019 or 2020 is used for EIC. Your 2019 should be triggering the program. I wonder if you have some data stuck in your browser. Follow these steps and delete the EIC form.

Stuck information

1. Delete the form:
   1. Open or continue your return in TurboTax.
   2. In the left menu, select Tax Tools
   3. then select  Tools.
   4. In the pop-up window named Tool Center,
   5. choose Delete a form.
   6. Select Delete next to the form/schedule/worksheet in the list and follow the instructions.
   7. Log out of your return
   8. Try one or more of the following:
      • Don't use Internet Explorer.
      • Clear cache and cookies,
      • Sign in using a different browser.
      • Sign in using a different device.
   9. Log back into your return.
   10. Enter the form again.