We spent 2 hours on the phone with turbotax 3 weeks ago on this and they said there was a ticket entered and we'd get an update when it was resolved. I tried entering them again, still no resolution. I called again today and was on hold for 45 minutes while they reviewed the concern, and then transferred me to a line asking if I wanted to upgrade to their CPA service. At this point I'm ready to switch to a different product, after using TurboTax for more than a decade. Does anyone have an update on this?
