Deductions & credits

I uninstalled Turbo Tax.

I went back and confirmed I did buy it. I purchased it from Costco as a download on 1/4/21.

I reinstalled Turbo Tax.

It installs, but it will NOT update. It looks like it tries to update, it downloads the updates, but it never installs the updates, even after reinstalling the software.

Is it possible it thinks I have a free version, prohibiting the updates? Do I need to activate it somehow? Or is there something wrong with my downloaded version or my computer? Should I send a diagnostic file to someone to look at?

Appreciate any assistance you can provide @BillM223