Deductions & credits

Wow!

 

I submit a legitimate bug report, and I get an official response from a TurboTax employee of "you should have handled money different last year"...

 

I thought the goal of your product was to generate an accurate tax return given my tax situation - not to tell me how to manage my finances...

 

That was not only not helpful, but rude! And it still leaves the original issue (TurboTax's questionnaire passing off incorrect information to the forms) unaddressed...