There is a known issue that produces the message, Charitable contributions has an unacceptable value." Try these steps:
First, clear your cache.
Your browser stores recently visited webpages as temporary files in a cache, which enables the pages to load more quickly when revisited.
However, a full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).
Here are the official instructions for the most popular browsers:
Apple's official support site doesn't appear to contain instructions for clearing the cache in Safari. Your best bet is to search the Internet for clear Safari cache or similar search terms.
If your cache isn't the issue, it might be best to delete it and start again.
Next, sign back into TurboTax and try the following:
- Go to the Deductions and Credits tab
- Select Review/Edit
- To the right of Standard Deduction, click Edit
- Click OK, Sounds Good when you see it.
- Click Wrap Up Tax Breaks
- Click Continue
The Charitable Donations question should either not appear at all, or the amount should be zero.
If this didn't work, and you still experience the same error, try deleting a charitable donation form floating in the background:
- Go to Tax Tools on the left panel of the screen
- Click on Tools
- Click on Delete a form
- If you see a form with a charitable donation on it, delete it and take steps 1-5 again.
@regularGuy_3
