Deductions & credits

I have the Home & Business Turbo Tax.  I am a Tax Pro and I have been using Turbo Tax for many years and I have never seen problems like this on the software.  First, the mortgage interest figure did not transfer to Schedule A and it appeared as $0.  I had to manually enter the data under view, then it appeared on Schedule A.  Second issue pertains to entering interest and other data not reported on a 1098.  The software does not allow you nor does it ask you whether or not interest is reported on a 1098.  The questions in the mortgage deductions section assumes the data is from 1098.  I transferred the data from this clients return from last year and they did have a 1098 for this equity loan in 2019 but not this year because interest below $600.  I went to view with no solution to correct.  I had to enter the data as if on a 1098.