Real estate & Personal property taxes - can't enter numbers

I've entered most information but TurboTax won't let me enter amounts for real estate taxes on primary residence or vacation home, nor for personal property taxes on cars and boat. When I asked yesterday, you responded

"All of your input needs to be entered in the Federal section of the return. 

    Go to the Federal section in the left panel  Select Deductions & Credits  Go to All tax breaks, select Your Home  Select Property (Real Estate) Taxes  Select Start to enter your information.

For the personal property taxes, you will follow the same procedure as above, but instead of Your Home, you will select Cars and Other Things You Own.  

 

Please comment if you are still having issues."

Yes, I'm still having issues.  I tried to create a new return, transferring information from 2019 tax year and going straight to the real estate tax deduction and cannot enter numbers there either.  There must be a software glitch.