In preparing my 2020 taxes I've run into a snag with the program. We live in the same home, but refinanced in 2020 through a new lender. The lender sold the mortgage and we now have a new mortgage holder as of 09/01/2020.
The problem I'm encountering is that in the final check it is asking for information on the sale of our home and net profits.
We did not sell our home ! What should I do?
