JeffreyR77
Expert Alumni

Deductions & credits

I have tested your specific situation in TurboTax Premier Online and have no issues with both credits flowing through the program to the end of the tax return. 

 

I recommend you request Help from a TurboTax Live Agent that can use SmartLook to see what you are doing and aid you in troubleshooting to solve this problem.

 

  1. Select Help in the upper-right corner.
  2. Select Contact us.