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Deductions & credits
As stated by @Carl, if the loan was paid off in 2020, the balance on the date of pay-off would be zero.
Keep in mind that the amount in Box 2, Form 1098, is actually the amount due on the mortgage as of January 1st. This would not be the balance referred to as the pay-off amount.
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‎February 14, 2021
7:09 AM