Deductions & credits

Glad to hear you were able to get your problem resolved. Most of the comments you received were frustrating to read and I’m glad you were able to find “qualified” help.  That being said, I have also run into the same problem where TurboTax will not allow me to select, or even compare, my itemized deductions versus the standard deduction.  As in your case, my itemized deductions also far exceed my standard deduction and over the past 13 years since living in my home, I have actually been required to itemize my expenses due to my mortgage taxes, property taxes, etc.  This is the first year that TurboTax has forced me to go with the standard deduction (with no rational within the FAQ’s, etc.) as to why this might be occurring.  Would you be willing to share the telephone number you used for assistance?  Thanks!