Deductions & credits

This is happening to me as well is my 2020 return. Entered two 1098's for an original and refi. Pushes my total mortgage amount over 750K forcing me into standard deduction. Hours on the phone with "Experts" claimed "I don't know what's going on, but it's not working correctly. Try again later." Tried submitting a refund request and was denied. At this point I am just going to go use taxslayer.