You can contact whoever issued the 1099-NEC to you - the payer info should be up in the left corner. It is doubtful they will issue a W-2, but if you confirm the payment is eligible for the special treatment, that can be done with the 1099-NEC. There are instructions above to report and exclude the income from all taxes.
As stated above though, if the income qualifies you for a higher Earned Income credit, you can choose to include the income for the purposes of claiming the credit. @davidruan7
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