@JoannaB2
I have input the information from my 1098's correctly and answered the follow-up prompts correctly, including provided the last payment date for each loan, but the software continues to incorrectly add the loan balances from each 1098 together instead of taking an average balance over the year. I have spent about 4 hours on the phone with TT support documenting the issue and confirming that I input everything correctly.
This software error still exists and has not been resolved as of the software updates provided this morning. I am using TT Deluxe (Desktop Mac version).
Please also check the multiple other threads on this same topic for additional info from other users. In my case, this TT software error would have cost me about $2,000 if I had not checked the TT calculations and found this software error. Imagine how many TT users are going to overpay this year if they are not actively checking TT's calculations and TT doesn't fix this before they file. Considering how many people refinanced in 2020, TT could have huge financial exposure to this error if it is not fixed immediately.
