Deductions & credits

Thank you DianeW777.  Entering $1 for the balance of the 2 closed accounts (the program won't allow $0) does end up with the correct deduction for mortgage interest.  I had also resolved it by overriding the limited amount of mortgage interest to report on Sch A in the Tax and Interest Deduction Worksheet.  My purpose in pursuing this for so long is to advise Turbotax that this is a problem.  The client shouldn't have to manipulate the numbers in order for the program to calculate the correct deduction.  I assume now Turbotax is aware of a problem and will fix it with an update.