If your child care expenses were covered by the FSA amount, you won't receive the credit so the message you are seeing would be correct. But, the amount of the qualified expenses you entered will not be added to your taxable income either. The summary screen may be confusing. If it were added to you taxable income, you will see it on Line 1 of your Form 1040. The amount will be your Box 1 wages with the amount of unused benefits with DCB on that line.
Preview your Form 1040 and see what is on Line 1. Do you see DCB?
If you see the full amount added, go back through the Dependent Care screens and make sure you selected and applied the expenses to the correct child(ren) and entered all of the required information for the care giver's facility. The SSN or EIN of the caregiver has to be reported. @jakubdudek
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