I wonder if you need to clear cookies and cache if you are using the online version. Otherwise, to have the credit and then be taken may be a few options:
- You must have tracked your work miles to take the deduction.
- Please verify the dates you started and stopped using the vehicle. A typo could change your ability to deduct.
- Actual vs standard- did you choose or the computer program? If actual is empty and you chose it, that would take the deduction.
- Reimbursement for mileage?
- job related or business related? Job related no longer qualifies. Law change affects moving, mileage and travel expenses
Please go back through the program and check your answers. The program works in stages. Give one minute and take the next when you no longer qualify. We need to find that issue. Please reply back with any more information or insight for us to help.
You may fill this form out for someone to call you that can look through the program with you.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
