If this is business related, I will recommend you to return to the business section of the program to double-check your answers. Read the questions carefully to verify you qualify for the deductions. If it is not related to business, please write back with more information.
You might also want to:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
If the issue remains unresolved, you can consider our TurboTaxLive product line to file your 2020 taxes. Once you complete your taxes, before you file, you’ll be given the option for a final review of your return by one of our tax professionals. This allows them to look into your return. After they completed reviewing your return, they should be able to explain to you why you cannot take the mileage deductions.
@userkorbymatsen
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