Could be a couple of things. Have you fully gone through the Child Tax Credit menu in the Deductions and Credits section? When you went through the dependent screens, does your child show up as a DEPENDENT? Did you report at least $2500 in earned income? To qualify for the Child Tax Credit, your child must fit all of these requirements:
- Be under age 17 at the end of the tax year - this means they have to be 16 or younger as of Dec. 31, 2020.
- Is your son, daughter, stepchild, foster child, adopted child, brother, sister, stepbrother, stepsister, half-brother, half-sister, or a descendant of any of them (for example, a grandchild, niece, or nephew)
- Has his or her own Social Security Number
- Lived with you for more than half the year
- Didn't support him/herself (didn't pay more than half their own expenses)
- Is a U.S. citizen, U.S. national, or U.S. resident alien
- Residents of Canada or Mexico wouldn't qualify
Up to $1,400 of the credit is refundable and is phased-in based on your earned income. In most cases, you must have $2,500 or more of earned income to be eligible for any portion of the refundable Child Tax Credit.
The $2,000 per-child credit is reduced once your AGI reaches $200,000 (or $400,000 if you're filing jointly with your spouse).
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