The child tax credit is subject to your income..... did you enter that yet?
look on Form 1040 where your children are listed .... over to the RIGHT there is a box that is checked. For the child tax credit to work, that check mark has to be under the 'child tax credit' column...
if it is, you are good, it's just a function of your income.
if it is NOT, then something about how you entered your children is incorrect. Go back to the MyInfo section and review what you entered:
most common errors:
1) social security number missing
2) did you mark that they lived with you the entire year
3) this is an oddly worded question that asks "did THE CHILD provide more than 50% of his support - you are to answer NO.
did any of that help?
