@mwar99 wrote:
Full time.
If living with you full time, the program should ask "do you have an agreement with the other parent" and if you answer "yes", the next question should be, "are you releasing the dependent claim" to which you would answer "no" this year and get the dependent credit. There could be a bug in the program, we can refer it for investigation.
What happens if you answer "no" to the question about is there a custody agreement? That should give you the dependent credit immediately.
Also, it is probably not this issue, but is the child's birth date correct and does the child have a valid social security number?
