It sounds like TurboTax is saying that you have no tax to apply a credit to at all. To check this look at your tax summary.
- Log in to your tax return at TurboTax.com.
- Click on Tax Tools on the left side of the screen (you may need to click on Continue in the center first).
- Click on Tools.
- In the box that pops up in the center, click on View Tax Summary.
Look for your total tax here.
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