1095 A sent more than 16 weeks now with no response

Hi,

I submitted my return Feb 16 2020 through TT , it was accepted, two weeks later i received a notice to send them 1095A and i did - it was a cocerage for an overlapped week early jan 2019.

I sent the 1095 A first week of march 2020, since then whenever i check my status it is still processing and i never managed to get anybody from IRS on phone to make sure they received my document, and i am totally with no information after 16 weeks now.

Is there a way to know if they got my document? when do i expect the refund then?

it is really frustrating and in the current terrible conditions i really need the money.

Thank you