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Software glitch?
Hi,
In the process of amending my 2017 tax return, I realized that I was not receiving EIC for which I am eligible. Every time I attempted to get the credit, the software program would respond with a message which basically said that I had earned over the amount that would qualify me for EIC. The software was using the incorrect year to qualify me for that credit. It was using the income/wages of 2016 (prior year ?) vs the year being amended 2017. Income of 2016 was 3x higher than 2017. Can I fix that glitch? Can it be fixed? Thanks for the help in advance!
‎June 25, 2020
2:08 PM