Thank you for this forum!!! This is definitely a bug in the software.
I was trying to amend my FY2018 return after noticing that only one of my two children received the child tax credit ($2,000). The other one received only the dependent care tax credit ($500). I tried multiple times to re-enter the information for each dependent. I am 100% certain that each had the exact same answers to all questions. No luck.
It only worked after deleting the two dependents and re-entering all information from scratch. Then my two dependents received the tax tax credit. I am recovering $1,500 from IRS!
