Deductions & credits

I did mine online beginning of feb with turbo tax, and a day afterwards i thought hmmm wonder why they didnt

ask about my health care. Well 2 weeks later i received a letter from the irs. Tried to fix through turbo tax, but couldn't figure it out, so I went to local hr block office. they did the paper i needed and faxed it for me. Also charged me 150.00 . I thought ok it was my mistake. well that was feb 12th. Still no answers when i check on my

refund online. I tried calling irs. They aren't taking calls, then called hr block she said you have to call irs.

so 16 weeks later and still dont have a refund. I think turbo tax should take some blame for this by not having updates to make sure it was one of the questions.