Thank you very much for your help. below is going to be my response to the customer. what do you think?
Hi Paula,
I talked to an accountant who said that I would need to request that you provide us an appraisal from a certified appraiser of the items donated before we could sign off on the value of your donated items because, by law " we cannot tell you what your donated items are worth". This is something you must do yourself. Therefore I cannot legally sign anything stating the value of your donations. I can only sign something stating that you did donate the specific items.
