@ Lclacayo wrote:
I just got a letter from FTB saying I owe almost $2,000 from 2016 California Tax.....?! This doesn’t make any sense as I didn’t even owe that much to federal that year. How can TurboTax help me as I filed with them that year and every year since....?
If you purchased Audit Defense for that year, we can tell you how to contact the company that handles that.
If you did not purchase Audit Defense, you can still contact TurboTax free Audit Support Center. At the page linked below, click the blue "Get Help" button and follow the prompts to get the phone number. It will say "IRS letter", but they help with state letters/audits, too.
https://support.turbotax.intuit.com/irs-notice/audit-support/
BTW, when you use that interface at the Audit Support Center, when you indicate 2016, it might first take you to a FAQ. If so, then go back to the link above again, and go through it again, but this time choose "2017" (just so you can proceed to get the phone number.) Then on the next screen choose "something else". Then it should show you the phone number. When you speak to them, you can ask them if they will help you with a 2016 issue.
