Deductions & credits

Hello everyone. I am having this issue as well. Has anyone found any working solutions?? I am an online user so do not have the forms option described. I have deleted and re-entered my 1098's to try to get the "do any of these situations apply to you?" and it does not show up. This is super frustrating as I can't figure out a workaround here, and it's the only hold up I have from filing!


Thanks in advance to anyone who can help!! I'm really unsure what to do from here if I can't find a solution.