- Launch TurboTax 2019 and click Start a New Return (or go to File in the upper left corner and select New Tax Return).
- Don't select Continue, as transferring is only available on new, empty returns.
- Click the Transfer Return button on the Good News! screen.
- You can also click Browse and in the pop-up window, select All Files (*.*) from the drop-down at the bottom. Then, in the left pane, browse to wherever you stored your 2018 return and click Open.
- Still can't find it? It might be on another computer; see this article for help in moving it to this computer.
- Follow any onscreen instructions. We'll give you opportunities to review, edit, or delete transferred information later on.
Note that once you've gone past the Transfer screens, you can't go back to revisit them. If you need to re-do your transfer, go back to Step 1 to start over with a new return.
If you cannot open and work on the file then contact TT support for one on one instructions.
