So I don't know how unique my situation is but I can't file for 2019 because I need to contact the IRS but the department that I need to contact are down so I have to rely on my 2018 returns.
I had to pay that year though I didn't know that my bank information wasn't reported to the IRS until I got a good look at my 2018 file and I did try to call TurboTax about it through their support line, I legit cannot get in touch with someone unless I pay for the mid-tier package. I'm trying to use the Free Edition. I was trying ask them if the check was sent to them instead since they paid the IRS for me technically. I can't use the IRS site because all I get is Payment Status Unavailable and I just want some answers.
