@tania3559 , we cannot see your forms and so must have more information to understand what went wrong ---
(a) are you US citizen/Resident ( green Card ); (b) is this your first year of foreign earned income exclusion; (c) when did you arrive at the foreign country ( i.e. when did you establish foreign tax home ); (d) which country are you in and which country did you earn in 2019; ( e) are you using on-line version or desktop version of the software; (f) did you have to pay taxes to the foreign country; (g) what was the test period ( the 12 months that is used ) on form 2555 -- the one that qualifies you for foreign earned income exclusion; (h) is this self-employed income or is it wages from a local entity in that foreign country --- please answer these questions -- thank you
