Thank you. I spent a lot of effort looking for a direct way to send comments/feedback (after you get out of the "please rate our service" phase of the process; at the point that I was rating the service, I hadn't run into this issue yet), and there doesn't seem to be a direct way to send comments/feedback about issues like this. At least not one that the question bot was capable of pointing to.
So I appreciate that these comments will be sent to someone. Thanks!
